FAQ

How many locations do you have?

We have two locations – always double-check which location you’ve registered for.

East End – 17 Carlaw Ave., Unit 2
West End (inside City Dance Corps) – 950 Dupont Ave

What kind of classes do you offer?

We offer a mix of ground and aerial circus classes for adults, kids, youth, and teens.  We also offer private group classes, kid’s birthday parties, and bachelorette parties. 

I’m driving – is there parking?

There is street parking at our West End location at 950 Dupont Ave.

There is street parking at our East End location at 17 Carlaw Unit 2. We also have a few spots with our signage available right outside our studio.

What should I bring to class?

  • Water!
  • Athletic clothing that covers the back of your knees and lower back.
  • No shoes necessary

Can I film myself in class?

Yes at the end of the class, and as long as no other students are in your shot.
Always let other classmates know that you are filming.

How do I book a class?

Use the App:

  1. Download The Circus Fix app from your respective app store.
  2. Sign in with your existing Mind Body App login credentials or create a new account.
  3. Go to “Book”.
  4. At the top you can choose from “classes” or “courses”, chose the data/class or course you wish to attend.
  5. Purchase the class pass.
  6. Come to class.

On the web:

  1. In the top right hand corner is a “register” button. Click that and create a full profile/sign the waiver. It is highly recommended to turn “class update” notifications on as well to sign up for the monthly newsletter. 
  2. Go back to www.thecircusfix.ca and navigate to the Classes page. 
  3. Find the type of class and location you are looking for, and click the corresponding button to see class schedules.
  4. Click the “Sign up Now” button next to the class you would like to book.
  5. Choose whether you want to sign up for one class, or for all of the remaining classes of that type.
  6.  You’ll be taken to your shopping cart to checkout and confirm your booking.

NOTE: Please register at least 2 hours before a class begins

Can I purchase Gift Certificates?

Yes! Contact us to purchase.

Can I book a private class?

Yes! Please contact us to book.

What is your cancellation policy?

We have a strict 24-hour cancellation policy. You will be charged if you do not cancel in advance.

Can I just show up / drop-in for classes?

No!  You must register your account profile, purchase your class, and sign up for your class online prior to class as spots are limited and you must sign our waiver. 

What if I’m late?

Late arrival cut off is 15 minutes after the class starts.

This is for safety reasons as a proper warm up is integral for circus.  Arriving to class beyond the cut off time will result in not being able to participate in class as well as being charged for the class.

Refunds

If your class/course is cancelled you will get the pass added back to your account to use at a later date. We do not offer refunds except in extraordinary circumstances.

Do you need to already be strong to take class?

Absolutely not!  Circus is for everyone – all ages, all levels.