We have a strict 24-hour cancellation policy. You will be charged if you do not cancel in advance.
You must register prior to all classes and open gym sessions. Our registration window closes 2 hours prior to the start time of any class or open gym.
Late arrival cut off is 15 minutes after the class starts. This is for safety reasons as a proper warm up is integral for circus. Arriving to class beyond the cut off time will result in not being able to participate in class as well being charged for the class.
For your safety, please wear athletic attire that covers the backs of your knees and lower back. Footwear is not required, bare feet are optimal.
Classes/Open Gyms are subject to being cancelled if there are zero participants registered 2 hours prior to the class start time.
All sales are final. Passes may not be extended, refunded, paused, returned, exchanged, shared or transferred and there are no exceptions to this policy. Thank you for understanding.
If you cancel early for a class (24 hours or more before the class start time) your account will be credited the class for future use. We do not issue refunds if you cancel early.
We do not issue refunds for workshops unless we cancel the workshop due to low registration numbers.
We donate our Lost & Found items at the end of each month if they are not claimed.
WAITLIST POLICIES
Clients are responsible for checking their waitlist status.
All waitlist reservations must have a prepaid class credit. If you do not make it into class, the credit will be available for future use.
EMAIL NOTIFICATIONS
***Please ensure that you have your “class updates” notifications turned on so that you receive your 24-hr upcoming class reminders, and/or notifications of any class changes***
