Frequently Asked Questions

How many locations do you have?

We have two locations – always double-check which location you’ve registered for.

East End – 17 Carlaw Ave., Unit 2
West End (inside City Dance Corps) – 950 Dupont Ave

What kind of classes do you offer?

We offer a mix of ground and aerial circus classes for adults, kids, youth, and teens.  We also offer private group classes, kid’s birthday parties, and bachelorette parties. 

I’m driving – is there parking?

There is street parking at our East End location at 17 Carlaw Unit 2. We also have a few spots with our signage available right outside our studio.

There is street parking at our West End location at 950 Dupont Ave.

What should I bring/prepare for class?

• Water!
• Athletic clothing that covers the back of your knees and lower back.
• For you and your coaches safety, please remove all jewellery, watches and have long hair tied back and long nails trimmed.
• No shoes necessary

Can I film myself in class?

Yes at the end of the class, and as long as no other students are in your shot.
Always let other classmates know that you are filming.

I’m excited to take classes! What’s the BEST deal?

That depends – are you new here or already part of the fam?

New to The Circus Fix?

We’ve got a great New Student 10-Day Offer just for you: Get 3 Aerial Classes OR 3 Ground Classes to use within 10 days – at 50% off. This intro is exclusively for brand new clients at our East End studio. It’s the perfect way to try things out and see what you love.

Brand new to Aerial Circus Arts?

If you are an absolute beginner that would like to learn to fly check out our New to Aerial Circus Arts 4 Class Pass!  Try out a new apparatus each class! This includes 4 class passes to our New to Aerial Circus Arts Classes to use within 1 month. Each customer has access to this pass one time only. This intro is exclusively for brand new clients at our East End studio.

A returning or regular student?

The best value for you is definitely a membership. We offer two flexible membership plans that give you unbeatable per-class rates, easy booking, and some awesome bonus perks. If you’re training consistently, membership saves you money and keeps you on track. See membership details.

How do I book a class?

There are two easy ways to book:

1. Go the CLASSES page and chose your preferred class.  You can scroll through the choices or filter with our tag buttons at the top of the page
2. View the schedule offered below your preferred class
3. Click BOOK NOW and you will be prompted to either create a profile and make your purchase or use an existing pass or membership 

OR

1. Go to the SCHEDULE page and chose either CLASSES/COURSES/SERIES in the top left
2. Find the date and time of your chosen CLASS/COURSE/SERIES
3. Click BOOK NOW and you will be prompted to either create a profile and make your purchase or use an existing pass or membership.

NOTE: Please register at least 2 hours before a class begins

What do the levels means for each class?

Many of our classes indicate that a certain level is required to participate. See below to understand what each level means.

• Beginner: Little to no experience.  Learning foundational skills.
• Intermediate: Some experience.  Solid foundations and progressing in skills/sequences.
• Advanced: Highly experienced.  Solid foundations and skills and progressing toward and refining advanced skills/sequences.

Can I purchase Gift Certificates?

Yes! Click to purchase.

Can I book a private class?

Yes! Please contact us to book.

What is your cancellation policy?

We have a strict 24-hour cancellation policy. You will be charged if you do not cancel in advance.

Can I just show up / drop-in for classes?

No!  You must register your account profile, purchase your class, and sign up for your class online prior to class as spots are limited and you must sign our waiver. 

What if I’m late?

Late arrival cut off is 15 minutes after the class starts.

This is for safety reasons as a proper warm up is integral for circus.  Arriving to class beyond the cut off time will result in not being able to participate in class as well as being charged for the class.

Refunds

If your class/course is cancelled you will get the pass added back to your account to use at a later date. We do not offer refunds except in extraordinary circumstances.

Do you need to already be strong to take class?

Absolutely not!  Circus is for everyone – all ages, all levels. If you are new to circus or our studio – check out our tips for new students.